Return & Refund Policy – Neelkanth Soles

We’re committed to ensuring you are fully satisfied with your shopping experience. If something isn’t right, our return and refund process is designed to be clear, fair, and hassle-free.

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Eligibility for Return & Refund

• Return requests must be initiated within 7 days of receiving your order.
• Items must be unused, unworn, and in original condition with all tags, packaging, and accessories intact.
• Returns are valid only for purchases made directly through www.neelkanthsoles.com.
• Clothing must be returned in its original packaging.

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How to Initiate a Return

1. Contact Us – Email or call our support team to request a return.
2. Ship the Product – Send the item to the return address provided by our support team.
3. Inspection & Approval – Once we receive and inspect the returned item, we’ll notify you about the approval status.
4. Refund Process – If approved, refunds will be credited to your original payment method within 5–7 business days.

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Exceptions & Non-Returnable Items

• Final Sale and heavily discounted products are non-returnable and non-refundable.
• Used, washed, damaged, or soiled clothing will not be accepted for return.
• Customized or made-to-order products cannot be returned.
• Any defective or wrong item must be reported within 48 hours of delivery for eligibility.

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Need Help?

We’re here to assist you with any return or refund concerns. Please contact us:

📞 Phone: +91
📧 Email: support@neelkanthsoles.com
🌐 Website: neelkanthsoles.com